Voted The UK's Best Airport 2014



 Aviation from a World-Class Team


Find FODSA on the Airport Website here.


Airlines, Tour Operators and Destinations from Robin Hood Airport here.


Latest News:

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'Over 8 million passengers have now flown from Robin Hood Airport Doncaster Sheffield'.

KEN'S MONTHLY NOTES for JUNE 2015 out now. JUNE @ 98,372 is 21.6% up on last year. Latest Route News Update:   Updated full Summer Schedule 2015 - see 'At The Airport' above. Winter 2015/16 see 'At the Airport' above. Also out now,  Thomson/First Choice Summer 2016  - see 'Stats & Stuff'

INTERESTING MOVEMENTS for JUNE 2015 by Clive Featherstone. ANOTHER 'MUST READ' - Catch up with the aircraft flying in, out and around the airport during one of the busiest June's we have seen. Includes Commercial, Cargo, Bizz Jets, Props, Rotary and Military, see 'Stats and Stuff' - 'Interesting Movements'

NOW UPDATED as from 31st January 2014, Clive Featherstone's comprehensive listings of all aircraft types to have visited RHADS; includes: Airlines - Aircraft Types - Cargo Aircraft - World Aircraft Registrations - Foreign Aircraft First Visits. See 'Stats and Stuff' above.

NEW FEATURE complied by our very own stats man Ken Bardell: Ken will produce and post a monthly Flight Schedule for 2015, presented a month in advance. You can find the UPDATED July/August 2015 Flight Schedule now on 'At the Airport' section above.

Vulcan XH558 - All there is to know about her here >

Final Flying Season For The Vulcan >

Farewell To RIAT - Flypast 2015 >

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Out 'n' About

Fantastic News  Continues - June passenger figures @ 98,372 is 21.6% up on last year.

Thomsons latest moves on Tunisia -

2Excell Aviation 727 Display video >

Listen to the 'Live 10th Anniversary Broadcast' from the Airport on 28th April >

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FODSA Visit DHL Cargo Hub at East Midlands Airport - see 'Fodsa Events'

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Doncaster Sheffield Airport’s Boston Route Linked To Historic Milestone:

The recent launch of Doncaster Sheffield Airport’s route to Boston has coincided with the 395-year anniversary of the historic Pilgrim Father’s very own transatlantic journey.

The Pilgrim Fathers, who were the early settlers of the Plymouth Colony in present day Plymouth, Massachusetts, just 40 miles south of Boston, arrived in America in November 1620 after 65 days of travelling on board the Mayflower.

Three leading figures of the group, William Bradford, John Carver and William Brewster, who were all instrumental in organising the voyage, originated from the surrounding areas of the Airport.

Now Doncaster Sheffield Airport have launched a new route with Aer Lingus Regional, which flies five times per week between Doncaster and Dublin with connecting transatlantic flights to Boston, New York, Chicago and Toronto.

The launch of the route falls on the 395th anniversary of the historic voyage, and the Airport’s links to the Pilgrim Fathers runs deep, with the airport being located just one mile from the birthplace of William Bradford and on the southern edge of Doncaster where John Carver originated.

Doncaster Sheffield Airport is also located just three miles from Scrooby, where the Pilgrim Fathers, who were originally known as the Scrooby Separatists, gathered. Just 11 miles from the Airport sits All Saints’ Church in Babworth, where early separatist ideas were inspired by another Pilgrim Father, Richard Clyfton.

Steve Gill, managing director of Doncaster Sheffield Airport, said: “It was great news for the region when we announced the new transatlantic routes to Boston, New York, Chicago and Toronto. The arrival of these routes becomes even more poignant when you consider the area’s heritage and historical links to the Pilgrim Fathers. It’s remarkable to think that it was almost 400 years ago since these brave men overcame adversity to make the transatlantic journey to America.”

For more information about Doncaster Sheffield Airport, which offers flights to over 30 destinations and is celebrating its 10th birthday this year, visit  

On Tuesday 28th April 2015 Robin Hood Airport celebrated it's 10th Anniversary - so what is in a name:


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Dramatic New Display Over 17 Locations - Part Of XH558's Last Flying Season:

The last flying Vulcan, XH558, continues its final flying season with a spectacular two-day V-Force Tour of the UK on June 27-28. As one of the last opportunities to witness the delta wing silhouette overhead, XH558 bids farewell to the 17 locations where the remaining complete V-Force aircraft now reside.
The last flying example of the V-Force, which protected Britain’s shores throughout the Cold War, will dip her wings for a final time in salute to the men and women who were prepared to give their lives for their country during a period of remarkable tension, inspiring courage and technical innovation.

“A few months ago, the Secretary of the British Aviation Preservation Council (BAPC), Brian Dixon, approached me with an idea,” says Vulcan to the Sky chief executive Dr. Robert Pleming.
“He proposed that XH558 should visit all the surviving V-Force aircraft in the UK and if possible perform a short display during our final year of flying as a special ‘goodbye’. He also suggested that each of these Museums could also get involved by holding special events or talks in the week leading up to this final tribute.”

XH558’s final season has already begun, with around 15,000 people selling-out the Throckmorton Airshow on June 6th, demonstrating that the aircraft continues to inspire. The spectacular early season curtain raiser kicked off a packed final year, during which the Vulcan will help celebrate great British engineering, salute the country’s legendary V-Force heroes and be viewed by more supporters than ever before.

“When she lands towards the end of the year, the opportunity to experience the visceral roar of an overhead Vulcan will be lost forever: the V-Force Tour provides an opportunity to maximise its exposure to loyal supporters who have helped keep her flying since 2007, and acts as a fitting salute to those involved in the Cold War,” says Pleming.

“We will also be flying selected items in the aircraft so that as many of her supporters as possible can purchase something that has taken part in this incredible adventure, with proceeds going to help look after her during the next stage of her life, when she will continue to thrill and inspire audiences on the ground.”

The V-Force name comes from the three aircraft that carried Britain’s first nuclear deterrent - Vulcan, Victor and Valiant – and the tour spans the length and breadth of the UK across the two days. Simply because it’s the right thing to do, no fees for this tour will be levied by the Vulcan to the Sky Trust, which supports the aircraft, however £50,000 needs to be raised to cover costs. The Vulcan V-Force Share entitles up to only 1000 supporters a unique, limited edition commemorative route map and a Share certificate in return for a £30 donation.

Alternatively, a £5 donation is a welcome contribution towards the substantial costs involved with the V-Force Tour, and can be made via designated mobile phone text codes depending on the area in which you are viewing. The free Vulcan newsletter provides updates on where to see XH558 fly during the Tour, details of the rest of her final season and information regarding donations and the relevant JustGiving pages. New readers can sign up at

“We are enormously thankful to the loyal XH558 supporters, and inspired by the growing number of people of all generations who are enthused by this legendary piece of British engineering,” continues Pleming. “This is one of the many reasons that we are committed to making XH558’s final season one to remember, and are excited by the next steps in her career.”

A Valuable Future for XH558

When XH558 lands for the last time at the end of a spectacular Farewell to Flight season, she will  become the centre of a new type of education initiative. “XH558 is an iconic example of that remarkable period of intense post-war innovation that made British aviation technology the envy of the world,” concludes Pleming. “In her new life, still able to accelerate dramatically along the runway, XH558 will build on this exciting provenance to inspire and educate new generations of young people, helping to deliver the technical and aviation skills that Britain so badly needs.”

Alongside the Vulcan Aviation Academy, there will also be a heritage centre so that enthusiasts can continue to visit the aircraft and learn about the engineering innovation and Cold War politics that brought her into existence. XH558 will be maintained to a high standard and will regularly thrill audiences with her famous Vulcan howl as she accelerates along the runway.

Already around 15,000 people a year visit XH558 at her hangar. The award-winning tours must be booked in advance (for security reasons there is no access without pre-booking) and can be chosen by visiting and clicking on displays/tours. Regular updates and other news is provided by a popular free email newsletter and the Trust also has an active Facebook community (Vulcan XH558) and Twitter feed @XH558. 
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Doncaster Sheffield Airport Is Officially The Fastest Growing In The North:

The Airport, fresh from celebrating its tenth birthday, now has a new reason to celebrate as official figures show a 9.1 percent rise in passengers over the last twelve months, to March 2015 making it the fastest growing airport in the North of England.

Recent figures released by the Civil Aviation Authority (CAA) show that passenger numbers at Doncaster Sheffield Airport are up putting them as the fifth fastest growing airport in the UK.

Steve Gill, managing director of Doncaster Sheffield Airport, said: “Doncaster Sheffield Airport has recently celebrated its 10th birthday and we are pleased to be following up those celebrations with this fantastic news regarding passenger growth. “This is great news and the figures also show that for the first quarter of 2015 our passenger figures were up by 30 percent.
“We are pleased to see this growth and our team is working to ensure that we have even more airlines and routes on board to bring more passenger traffic through the airport.”

A total of nine new routes have been introduced Doncaster Sheffield Airport in the past 12 months including Bucharest, Riga, Zante and Dublin with onwards transatlantic connectivity to New York, Boston, Chicago and Toronto.

Chris Harcombe, head of aviation development at Doncaster Sheffield Airport said: “New routes to Zante, Kosice and Lubin all start this year as well as our recently launched Aer Lingus route to Dublin which offers onward connectivity to America and Canada. “Looking ahead we are forecasting further strong growth over the next 12 months and have already announced two new routes to Heraklion and Larnaca for 2016 when passengers can enjoy the convenience of the new motorway link road cutting journey times to the airport by 15 minutes.
“The FARRRS link road is a £56 million road infrastructure project backed by public and private sector funding to transform the airports catchment area bringing another half a million people within a 30 minute drive of the airport.”

Cargo numbers for Doncaster Sheffield Airport are also up by 149 percent in the financial year as the airport continues to establish itself as one of the UK’s most freighter friendly airports.

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Aer Lingus Regional Flight From Doncaster Sheffield Airport To Dublin Takes Off:

▪ Airline to target transatlantic market routing Yorkshire based passengers
through Dublin
▪ Flights from £24.99 now available for booking on

Aer Lingus Regional, operated by Stobart Air, launched the first flight on its new route from Doncaster Sheffield Airport to Dublin, Ireland.


The addition of the Doncaster Sheffield to Dublin route brings to 26 the number of routes served by Aer Lingus Regional for the summer season, and follows the recent introduction of the Newquay to Dublin route and will be followed by Birmingham to Shannon next month.

The new route will operate five times weekly with fares from £24.99 one-way including taxes and charges.

Yorkshire passengers flying to Dublin will be able to connect to Aer Lingus’s transatlantic services to New York, Boston, Chicago, and Toronto. Dublin Airport offers U.S. bound passengers immigration and customs preclearance services, meaning that there are no border checks upon arrival in the United States, thereby avoiding potentially long queuing times.

Dublin and Shannon are the only airports in Europe to offer this service.

All flights to and from Doncaster Sheffield will operate from Aer Lingus’ hub at Dublin Airport’s new Terminal 2.

This summer Aer Lingus Regional will operate 640 flights per week across 27 routes in Ireland, the UK and France.

Boarding the inaugural flight today, Ronan Whitty, Head of Revenue Management at Stobart Air, said: “We are delighted to add Doncaster Sheffield to Dublin to the Aer Lingus Regional schedule and we are looking forward to welcoming the first passengers on board today’s inaugural flight”.

“The new route means that Aer Lingus Regional now serves 20 key destinations across the UK; Ireland and France, and reflects the ongoing success of our franchise partnership with Aer Lingus.

“We are also particularly excited to be able to offer our customers based in South Yorkshire an easy, convenient and great value way to connect to Aer Lingus’s transatlantic services to the US and Canada via Dublin. This will save customers hours of travel time and queueing in US airports by availing of US customs and border pre clearance facilities in Dublin Airport prior to boarding."

Steve Gill, managing director of Doncaster Sheffield Airport said: "We are thrilled to welcome passengers on this inaugural Aer Lingus flight to Dublin.

"This new route opens up North America and Canada to Yorkshire passengers and is a welcome boost to both business and leisure travellers.

"It is fantastic to be launching such a significant new route in our tenth birthday year."

Flights are available for booking on

Mondays, Tuesdays & Fridays 29May to 23October:
Airport Departure time -  Airport Arrival time
Dublin 09:15 - Doncaster Sheffield 10:25
Doncaster Sheffield 10:50 -  Dublin 12:05

Thursdays & Sundays 31May to 22October:
Airport Departure time - Airport Arrival time
Dublin 13:15 -  Doncaster Sheffield 14:20
Doncaster Sheffield 14:45 -  Dublin 15:55 

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Passenger Numbers Soar At The Airport:

The airport is celebrating having recorded a significant growth in passenger numbers over the last 12 months.
Figures releases by the Civil Aviation Authority (CAA) show that passenger numbers at Doncaster Sheffield Airport are up by 5 per cent year on year.
The Airport’s increase in passenger numbers is higher than the average national increase which stands at 4.3 per cent and sees the Airport take the top spot in the region for passenger growth.

A total of four new routes were introduced at Doncaster Sheffield Airport in 2014, including Belfast, Isle of Man, Bucharest and Riga with a further two announced for 2015 including Zante and the Slovakian city of Kosice.

In addition the airport’s ever popular routes such as Alicante, Las Palmas, Dalaman, Palma de Mallorca, Reus, Poznan, Gdansk and Warsaw have all contributed to the overall rise in passenger numbers.

The CAA figures come in the year that the airport celebrates its 10th anniversary.

As well as the great news regarding passenger growth figures the airport has also been boosted by the news that the completion of the Finningley and Rossington Regeneration Route Scheme (FARRRS) is on schedule and set to be completed by January 2016.
FARRRS will dramatically improve journey times to Doncaster Sheffield Airport and make the Airport even more accessible for passengers from across the region.

Steve Gill, managing director at Doncaster Sheffield Airport, said: “We are delighted to see an increase in our passenger numbers and it is great to see people taking advantage of everything that their airport has to offer.

“2015 is looking like it will be a great year for the airport as we have already announced our new route to Kosice, Slovakia with Wizz Air and we will also be introducing a new route to Zante in Greece. In addition Thomson and Wizz Air will be increasing capacity on their Tunisia, Riga and Vilnius routes respectively.
“Once people realise how accessible the airport and the destinations we fly to are, they are keen to fly local and support the regional economy.
“It is great to be able to offer our passengers a wide range of destinations to fly to and we are looking forward to continued growth.”

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Doncaster Sheffield Airport Sees Cargo Increase:

Robin Hood Airport Doncaster Sheffield has seen a 112 per cent increase in the amount of cargo it transports.

The figures, which represent the number of consignments in and out of the airport, show a second successive year of growth. The figures represent tonnage through the airport year on year for 2013 and 2014.

Doncaster Sheffield Airport, through operator Anglo World Cargo, managed a series of aid flights in November and December to Sierra Leone as part of the Government’s programme to help those affected by Ebola.

The flights, operated by Air Cargo Global for the Department for International Development (DFID), included equipment such as beds, mattresses and medical supplies for five field hospitals in Sierra Lone.

Dayle Hauxwell, Cargo Manager at Doncaster Sheffield Airport, said: “We were delighted to be a part of the UK’s efforts to help Sierra Leone defeat Ebola and we will continue to help in any way possible.

“The growth in our cargo activities is excellent and continued evidence that the Airport’s cargo terminal is enhancing its reputation around the world.

“The amount of freight being transported has increased significantly and this can only be positive news for the Airport and the regional economy.”


Between October and December, the Airport saw eight B747-400s, one B747-200, one Antonov 225 and several smaller Antonov aircraft operate from the Cargo Terminal.

Doncaster Sheffield Airport’s Cargo Terminal has the ability to handle all aspects of airfreight from the smallest parcel to bespoke charters of large cargo aircraft, such as the Antonov-225s. 

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New Doncaster Flights For Lapland Adventurers And Tenerife Sunseekers:

Thomson and First Choice introduce new route to Lapland and additional flight to Tenerife from Doncaster.
Thomson and First Choice are pleased to announce that winter 2015/16 will see the introduction of a day trip to Lapland and an additional flight to Tenerife from Doncaster Sheffield Airport.
The move is part of the UK’s leading holiday company’s strategy to ensure customers across the UK can fly from their local airport and stay at the best hotels in some of the most exciting destinations.
The additional capacity from Doncaster Airport to Tenerife on Thomson Airways will meet customer demand to this popular destination. Local customers will now have access to some of Thomson and First Choice’s most popular flagship hotels, such as Thomson Sensatori Resort Tenerife.
Karen Switzer, Director of Aviation Planning for Thomson and First Choice, said:
“Adding additional capacity to Lapland with a new day trip route from Doncaster, as well as the introduction of an additional Tenerife route, demonstrates our commitment to the airport and the local area. We know that the demand is there and we hope that expanding access will enhance the holiday experience for our customers.”
Steve Gill, Managing Director of Doncaster Sheffield Airport said, “We are delighted that Thomson and First Choice have added to their current offering with us.
“We are sure that the day trip to Lapland will be very popular with our customers and the additional flight to Tenerife will help to meet the demand for that well liked route.
The additional flight to Tenerife will operate on a Monday.

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Robin Hood Airport Doncaster Sheffield Flying High With New Long Term Deal:

Doncaster Sheffield Airport is today (16 December) celebrating signing a new long term deal with a leading travel company.

Robin Hood Airport Doncaster Sheffield has agreed a new contract with TUI UK & Ireland which will see the travel firm operating Thomson and First Choice holidays from the region for many years to come.

Steve Gill, managing director of Doncaster Sheffield Airport said: “This is fantastic news for the Sheffield City Region and a real cause for celebration.
“TUI UK & Ireland has been with the airport since day one and was instrumental in the opening of this huge asset for the region.
“Signing this contract is a huge sign of TUI UK & Ireland’s commitment to the region and their confidence in the airports growth strategy.”

Doncaster Sheffield Airport returned to the ownership of Peel in 2013 and is part of Peel Airports Ltd which includes Liverpool John Lennon and Durham Tees Valley airports.

“TUI UK & Ireland’s confidence has been boosted by the progress in turning the Finningley and Rossington Regeneration Route Scheme (FARRRS) from a dream to a reality. The new road will dramatically improve journey times to Doncaster Sheffield Airport supporting development at the new Enterprise Zone and its other business parks,” added Steve.

There are expansive plans for the site thanks to the government announcement that Robin Hood Airport Business Park would be classed as an Enterprise Zone.

The site will eventually accommodate 2,000 engineering and manufacturing jobs, with hopes that once the land is occupied it will act as a catalyst for further investment, creating a further 2,500 jobs.

Karen Switzer, director of aviation planning for TUI UK & Ireland, said: “We are delighted to further cement our relationship with Doncaster Sheffield Airport. For us this is a long term commitment to the airport and to the Sheffield City Region.
“We recently visited the transformational new link road project and were impressed by the regeneration ambitions of the region.
“The new road will significantly improve access to the airport for passengers travelling from Sheffield and the surrounding boroughs. We look forward to welcoming the new customers to our holidays that this will bring.”

As well as assistance from the Government’s Regional Growth Fund, the Doncaster Council led regeneration project has backing from private sector partners Harworth Estates, the Peel Group and Verdion and is supported regionally by the Growing Places Fund and the Sheffield City Region Local Enterprise Partnership (LEP). The main contractor for the works is Carillion. 


Robin Hood Airport Doncaster Sheffield Is Top For Customer Service:

Robin Hood Airport Doncaster Sheffield, which received national praise earlier this year being named the best UK airport by an annual Which? member survey, has now been recognised locally.

Doncaster Sheffield Airport won the Customer Service Award, at the annual Doncaster Business Awards, arranged by the Chamber of Commerce.


                                                                                                                     Part of the Doncaster Sheffield Airport team celebrating their success.

Steve Gill, managing director of Doncaster Sheffield Airport said: “We are delighted to have won this award. Providing great customer service is a real team effort and involves every person in every role at the airport.

“We were delight with the accolade given to us following the Which? survey earlier in 2014 and this local recognition really is the icing on the cake.
“Our team works tirelessly to ensure that visitors to our airport have a good experience, this is no mean feat as travel can be a really stressful time for some. We are developing a credible track record for delivering exactly what passengers want from their regional airport over a number of years.

“Doncaster Sheffield Airport has continued to expand in 2014, with a growing customer base, expansion of existing routes and adding new destinations, and this is down to listening to our customers and taking their feedback seriously.
“For us it is returning customers and regular repeat business which provide a true indicator that our expected high levels of customer service are being achieved.
“We look forward to 2015 when we will continue to aim high in our delivery of excellent customer service and my thanks go to the team who have worked to deliver yet again in this area.”

The annual Doncaster Business Awards are arranged by Doncaster Chamber of Commerce and were presented this year by BBC’s Louise Minchin.

The event, which took place at Doncaster Airport, saw over 800 guests gathering to celebrate all that is good about Doncaster.
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City Region Business Give Airport Their Backing:

Business leaders from across the Sheffield City Region have given Robin Hood Airport Doncaster Sheffield their backing at a special advocacy event.

Representatives from the private sector including board members and the chair of the LEP, council leaders, chamber chief executives and representatives of many big businesses joined with Peel and the management team from Doncaster Sheffield Airport to officially launch the Airport Advocacy initiative.

Robert Hough, chairman of Peel Airports, who helped Liverpool John Lennon Airport grow from 200,000 passengers per annum to 5.8 million at its peak, welcomed the group and said: “Doncaster Sheffield Airport has so much potential and we are looking to businesses in the city region to work with the airport to help it reach that potential and in turn help the city region flourish.”


                                                                                                                     Chris Harcombe, Robert Hough, James Newman and Steve Gill.

Steve Gill, managing director of Doncaster Sheffield Airport said: “We were delighted to welcome so many representatives from a range of businesses from across the Sheffield City Region to this event.

“Following the Peel Group’s re-acquisition of the airport in early 2013 we set out plans to deliver an airport that meets the needs of the city region. We have invested significantly and made great progress in the last 18 months.

“We’ve seen the start of construction of the new airport link road which will significantly improve access to the airport from the city region and have been named the UK’s best airport for customer service.

“This was a great opportunity for us to share the airports aspirations and update the business community about what we are doing to deliver global connectivity for the city region.”
Businesses heard about how they could get involved with the airport through the advocacy initiative and help to contribute to the region’s future prosperity.

James Newman, chair of the Sheffield City Region LEP, told the group that Doncaster Sheffield Airport had the full backing and support of the LEP and he said: “For a city region to prosper it needs a successful airport. We can help the airport to achieve its potential by adding our voice and support in this new advocacy initiative.

“The new road will improve connectivity to the Sheffield City Region and with the voices of the airport advocacy group be a real pull for airlines to look at bringing their business to the airport.”
The advocacy group will see businesses working closely with the airport to act as ambassadors, share data regarding their current business travel needs and add their voice of support in discussions with airlines.

Businesses wishing to hear more about the advocacy initiative should email . For more information about Doncaster Sheffield Airport visit  

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World’s Largest Aircraft At Robin Hood Airport: 

The world’s largest aircraft made a flying visit to Yorkshire as it flew into Robin Hood Airport Doncaster Sheffield on an operational cargo mission.

Only one AN-225 Mryia (Dream) was ever built by the company Antonov, and this giant of the skies, operated by Ukrainian company Antonov Airlines, landed in Doncaster to collect 150 tonnes of engineering equipment for a transatlantic flight. 


                                                                         The AN-225 is 275 feet in length, with a wingspan of 290 feet and a maximum take-off weight of 640 tonnes.

Dayle Hauxwell, Cargo Manager at Doncaster Sheffield Airport, said: “The arrival of this huge aircraft is further proof of Doncaster Sheffield Airport’s ability to handle the largest aircraft and cargo shipments.

“The AN-225 is the largest cargo freighter in the world and we are absolutely thrilled that it was able to land here in Yorkshire.

“We are working hard to develop our reputation as one of the UK’s leading freight airports and the arrival of the AN-225 gives us a further opportunity to prove that we are capable of delivering a first class service, responding quickly to the needs of the customer.”

The freight was handled by Anglo World Cargo, the Cargo terminal operator for Doncaster Sheffield Airport.

Anglo World Cargo operates from Hangar 1 at the airport and manages the processing of all freight in and out of the airport.

Gary Winterman, Managing Director at Anglo World Cargo, said: “We were delighted to welcome the AN-225 to Doncaster again.

“The airlines decision to operate to Doncaster Sheffield Airport is a great advert for the airport’s ability to handle this type of oversized cargo.

“We hope that our growing reputation for offering hassle free, friendly service will help in continuing to develop our cargo throughput and mean we see the AN-225 again soon.”

Doncaster Sheffield Airport’s Cargo Terminal consists of 12,000sqft of operational space and has a full range of equipment and facilities capable of handling any aircraft. This, coupled with the airport’s 2893m runway, gives them the ability to handle all aspects of airfreight from the smallest parcel to bespoke charters of the largest cargo aircraft.

For more information about Doncaster Sheffield Airport visit

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Doncaster Sheffield Airport Tops UK Customer Satisfaction Survey:

Robin Hood Airport Doncaster Sheffield has topped an independent national survey for customer satisfaction.

The Yorkshire airport was ranked joint top in the annual Which? member survey of UK airports after scoring an impressive 85 per cent customer score.

Which? assessed airports on areas that matter the most to consumers, including pick-up and drop-off, seating provision, queues at security, passport control and baggage reclaim.

Doncaster Sheffield Airport achieved five-star ratings in four key categories, specifically around queues, space around security, seating provision and distance to boarding gates.

It was the highest placed airport in the north of England after finishing top alongside a south-based airport in the national rankings.

Steve Gill, managing director of Doncaster Sheffield Airport, said: “This is excellent news. We are developing a credible track record for delivering exactly what passengers want from their regional airport over a number of years.

“It’s been a tough time for the aviation industry, but Doncaster Sheffield Airport has continued to expand, with a growing customer base, expansion of existing routes and adding new destinations, and this is down to listening to our customers and taking their feedback seriously.

“The surveys are a good pointer to showcase we are doing things right, however, it is returning customers and regular repeat business which is a true indicator that our expected high levels of customer service are being achieved.”

In 2012, Doncaster Sheffield Airport won the Best Small Airport in a Which? survey. More than 8000 members were asked to rate their satisfaction with and likelihood to recommend a UK airport they had used in the previous 12 months.

It has consistently been in the top three of this same award for the last six years and also previously won Best Airport at the Customer Service Awards by Holiday Extras and Thomson Airways, Going for Gold.

Which? executive director Richard Lloyd, said: “The message from travellers is clear – larger airports continue to let people down on the basics, from baggage reclaim to food outlets. People deserve an enjoyable break without any stress, so we want to hear from consumers so that we can help to stop the holiday hassles.”

Doncaster Sheffield Airport offers flights to more than 30 destinations around the world.

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On 21st January 2014, an Atlas Air Boeing 747-400 departed Doncaster Sheffield Airport (DSA) bound for Perth, Australia. The story behind the shipment is a case study in how the DSA Air Cargo team provides fast, efficient and flexible services to companies with specialist, ad hoc air freight requirements.
Thursday 16th January: Enquiry Received and Quotation Provided
An enquiry is received concerning an urgent, large-scale shipment from Doncaster, UK to Perth, Australia. The 26.5 tonneload comprises 4 ‘Hagglund’ all-terrain vehicles and trailers, 4 sets of spare tracks and additional spares in case of vehicle breakdowns.
The vehicles are required by an oil company operating in Western Australia. The company needs to cross marshland to access a damaged pipeline that presents an environmental hazard and requires urgent repair – only the Hagglunds can do it.
The DSA air freight team – comprising the airport, Anglo World Cargo and Servisair – works closely to respond to the enquiry without delay.
Friday 17th January: Goods Received at Doncaster Sheffield Airport
The vehicles arrive at DSA’s transit shed where they are check-weighed immediately. They are then wrapped fully on site for REST (security) procedures to make the shipment ‘known’ for flight.
Monday 20th January: Checking and Packing
‘Dangerous goods’ checks are completed. The vehicles are then built onto 20ft aircraft pallets and each vehicle is secured with 20 straps.
Tuesday 21st January: Departure from DSA
With the load prepared ready for flight, the load master arrives and confirms that all paperwork is collated, with export licences and customs entries completed.

• At 20:50, the Atlas Air 747-400 lands at DSA

• Servisair then collects the shipment and loads it through the nose of the aircraft using a high loader

• The Atlas Air 747-400 departs DSA half an hour early for its travel to Australia

Wednesday 22nd January 2014: Arrival in Perth, Australia
After taking a stop in Dubai for crew change and fuel, the aircraft lands in Perth.
The vehicles arriveon site that same afternoon, ready to repair the damaged pipeline and prevent further environmental damage.
The goods were delivered on site in Western Australia within 5 working day of initial contact. The case study provides a typical example of the speed, flexibility and service available to specialist air freight customers at Doncaster Sheffield Airport.

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Filming took place at Robin Hood Airport Doncaster Sheffield for part of a pop video of the young rising star Jake Bugg.


Jake Bugg is a singer songwriter from Clifton, Nottingham. He started playing guitar age 12 and appeared at the Glastonbury Festival 2011 on the BBC Introducing stage when he was 17. His songs have appeared on various BBC Radio play lists and one, "Country Song", has been used in a 2012 Greene King IPA beer advert on UK national TV. On 22 May 2012, Jake Bugg appeared on the BBC music programme Later with Jools Holland. His work is influenced by Bob Dylan, Oasis, The Beatles, Jimi Hendrix and Donovan.

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Robin Hood Airport Aviation Enthusiasts

Even the smallest thing can be significant

Call Crimestoppers anonymously on
0800 555 111

Or call your local police on 101 - Quote Pegasus

Whilst enjoying your hobby you can assist in defeating terrorism and criminality.

Please report any activity you regard as being suspicious.

Report any reconnaissance of the airfield by unknown persons.

Your continued vigilance is essential in preventing terrorism and the deterrence of crime.

Please report any such activities immediately using the phone number(s) above.

Project PEGASUS is a joint initiative aimed at reducing the threat from organised crime and terrorism involving aircraft.

National Crime Agency—Border Force—South Yorkshire Police.

Plus 101,250.

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